"Valuable time was lost because our sysadmins had to wait for a console to be available. That's rather annoying, especially when working overtime...We don't have to wait anymore until a console becomes available. Thanks to Raritan, our overtime hours have decreased significantly."

- Fred Meijer, System and Network Management Coordinator, Dutch National Lottery

"We were looking for a solution that enables multiple systems administrators to access the KVM switches simultaneously.  KVM over IP enables us to easily maintain and build our servers, since more than one system administrator has access to them at the same time." 

"As the university has expanded, so have our IT needs in accessing and controlling the growing number of servers on the Wintel platform.  The old model of having bulky cables for these systems became unmanageable over a period of time.  We needed a scalable KVM solution that could grow with us."

“The unique design of the CIMs provides us with the flexibility to disconnect the server from the KVM switch without rebooting the Windows® environment to detect the keyboard/mouse."

- Robert Jackson, Systems Administrator, University of Memphis

“Software installation, troubleshooting problems, reconfiguring network cards, server installation – all these things are done more quickly now through CommandCenter Secure Gateway.  Being able to see every server from one console is the ideal situation.” 
 
“We could have bought a mouse, keyboard and monitor for every rack, but we decided not to do that.  Instead, CommandCenter Secure Gateway saved us a ton of money.” 
 
“Now, when I log in to CommandCenter Secure Gateway with my network ID, it pulls my rights to the servers I need to see from the Active Directory server.” 
 
 Tonight we’re doing some maintenance on our core switches and adding memory to some of the servers.   Because I’m coming into the server on the KVM ports, I can do things like re-configure network card settings.  That’s something you can’t do with Terminal Services.  In that case, you’re coming in through the network card, and of course, as soon as you change network card settings, you’re literally blown off the server because you lose network connectivity in the process.  But with the Raritan device, I can make changes to the network card, and I’m still on the server the whole time, because I’m coming in through the KVM ports.  When I’m done, I just log off.”
 
“Before the move, Rick’s team [at Syscom Technologies] showed us how to sketch out each rack, planning what servers were going into each location.  We pre-programmed and labeled all the computer interface modules (CIM) with each server’s information, and connected them to servers as we put the servers into the racks.  Once we were all done, we just went right into the CommandCenter Secure Gateway and everything was automatically discovered and populated, rack by rack.” 
 
“Being able to troubleshoot, to see the BIOS and the setup is critical, because we in Philadelphia are the eyes for all the locations.  When I go into the CommandCenter Secure Gateway, I’ll see not only my servers here in the data center, but also any servers out at branch locations.  Moving forward, this is a solution we’ll provide to any office we open up.” 
 
“With Raritan’s devices, when I do network upgrades, I shrink the downtime window to between 11 p.m. and 2 a.m.  Without it, I might have to extend it to 4 a.m., which would impact my London users.  Raritan allows me to narrow that window.” 

- Michael Carpinella, Technical Services Director, Duane Morris

"When we migrated to Wintel servers, we realized that the administrator could neither access the hardware to reboot at the BIOS-level nor disable serial ports, RAID containers, and certain CPU functions.  These functions would call for an administrator to drive 100 miles to our remote data centers, wasting valuable time and resources to reconfigure each server box."  

"With our previous solution, we needed to know each machine's IP address in order to connect to the remote console GUI.  This became a headache, not a solution.  With Raritan, we consolidated all the servers into one IP-Reach and Paragon switch, which made it easy to manage the entire server farm using a multi-tiered configuration."

- Sean Lentner, VP of Internet Technology of NYFIX, Stamford, CT

"We can’t have administrators on duty 24/7, but the Raritan solution brings us as close to providing that level of network support as possible.  We have seen substantial increases in productivity, while easing the burdens on our limited IT staff. I can sit at my desk and do configuration changes on the fly as if I were in front of the box."  

"The ability to have administrative access throughout our entire organization will help us immensely by maximizing productivity and enabling us to troubleshoot any IT issues remotely."

“With the Raritan solutions, we can configure user groups and different levels of administration beyond the security built into the server itself. Previously, anyone could pull up a console connection to any server in the data center.  Now, there are two levels of authorization before gaining access." 

"We determined that Raritan was one of the few vendors who could provide a complete solution that could handle our data center and its disparate technologies.  Plus, having remote access to the console provided the flexibility and security to work on our boxes using an out-of-band connection for BIOS-level control." 

- Doug McGinnis, Manager of Infrastructure Services, Exelon, Downer’s Grove, IL